Implementation time: 2 weeks
A smart chatbot that you can deploy as an additional service on your website or perhaps at reception. The chatbot can independently answer and formulate questions using AI (for example, ChatGPT). Save time and enhance your customer experience. The difference between an AI agent and an AI chatbot is that an AI agent can actually perform tasks, whereas an AI chatbot only engages in conversation.
- Private AI
- Prompt engineering
What is included?
- Advice on deployment within your organisation and support for your processes (workflows)
- Interface design and naming
- Uses a proven bot adapted to your requirements
- Implementation on your website (in multiple locations)
- ‘Learning’ from your own documents or knowledge base
- Dashboard to view questions and answers
- Influence the chatbot’s responses by reviewing previous answers
- Previously answered questions are integrated into your FAQ or ticket system
- A secure SSL certificate (https://)
- Excludes any usage costs for the AI service (e.g., OpenAI)
Why an AI Chatbot?
- AI chatbots can assist customers at any time of day, even outside office hours
- Increases visitor time on your site, allowing more data to be collected
- An AI chatbot can automate a large part of a customer service team’s workload
- Chatbots understand context and show empathy, creating natural interactions
- An AI chatbot can also answer internal questions, such as HR information or IT support
- Multilingual chatbots enable you to serve customers worldwide without extra staff
- Workflow automation: Easily perform repetitive tasks, such as scheduling appointments or sending reminders